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Acrobat X install problem Mac OS X Mojave

Explorer ,
Feb 13, 2021 Feb 13, 2021

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I had to replace my hard drive in my iMac Retina, causing me to reinstall all my Adobe CS6 apps. Everything reinstalled fine, except for Acrobat X Pro & Flash. Obviously don't care about Flash, but Acrobat X Pro is a problem.

 

The installer get almost to the end, asking me to close certain Safari files, etc. but when done says installation failed.

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Activation , Installation

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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Acrobat X is discontinued and unsupported.  I'm not even sure if you can activate it anymore.  For security reasons, the latest Acrobat software is safer for you to use.

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF on mobile & desktop.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

Acrobat System requirements:

https://helpx.adobe.com/acrobat/system-requirements.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Feb 13, 2021 Feb 13, 2021

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Guess the right had doesn't know what the left hand is doing. Adobe sent the complete master collection cs6 to me yesterday.

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Community Expert ,
Feb 14, 2021 Feb 14, 2021

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Guess the right had doesn't know what the left hand is doing. Adobe sent the complete master collection cs6 to me yesterday.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Real Adobe reps will never reach out to you by Outlook, Gmail, Hotmail, Yahoo or Skype. 
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Feb 14, 2021 Feb 14, 2021

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No reason to think it wasn't genuine. email from Adobe.com, new product listed with good serial number. Download link to https://trials.adobe.com, Product and serial number showed up in my Product registration list. Buy the way I've been a customer since 1988.

 

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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Explorer ,
Feb 13, 2021 Feb 13, 2021

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Thanks, I tried that, but it didn't work.

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