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The serial number for my Photoshop Elements 18 that is listed on my account page on the Adobe site has an extra numeral so I can't install it on my new laptop. The installation window with space for the serial number does not have enough spaces.
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How many digits is your serial number?
Can you post a screeshot of the installation window?
(Don't post your serial number!)
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The panel requiring the serial number has six blanks, which take 4 digits each. My serial number, according to my account page has 25 numbers. It doesn't work to just leave out one digit. I don't recall having this problem when I did the same with a previous version of Elements. I can't take a screen shot of it, but it's the same window you get when you install any Adobe product.
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