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activation/ connecting adobe issues

New Here ,
Apr 20, 2015

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Hey there. I need a quick bit of advice. I can't activate my cs6 software because , although my comuter is online and my browser is working fine, adobe says i'm not online and doesn't give me an option to generate a request code or work offline. anybody know the secret?

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activation/ connecting adobe issues

New Here ,
Apr 20, 2015

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Hey there. I need a quick bit of advice. I can't activate my cs6 software because , although my comuter is online and my browser is working fine, adobe says i'm not online and doesn't give me an option to generate a request code or work offline. anybody know the secret?

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Creative Cloud

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LEGEND ,
Apr 20, 2015

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Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.

Click on the link below, and after that click on "Still need Help? Contact us."

Then on the next page, click Chat.

There is also a phone option. 1 (800) 833-6687

There's also a dedicated user forum at:

http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing-activation

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