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Actualización de creative could

New Here ,
Jul 20, 2020 Jul 20, 2020

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Hola, tenía instalada la versión de prueba de adobe, hoy decidí hacer la compra de un plan pero al querer descargar premiere me abre al app de Creative Could y me sale el aviso de actualización automática pero no me deja darle aceptar ni nada por lo que se queda pegado en esa página sin poder descargar nada. Por favor si alguien puede darme una solución, gracias. 

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Activation , CC FAQ , Creative Cloud , Installation , New user

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Community Expert ,
Jul 20, 2020 Jul 20, 2020

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LATEST

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. 

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Please log-in to your account below to confrim your order was processed correctly.
https://account.adobe.com/plans

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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