• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Acrobate Pro

New Here ,
Aug 06, 2020 Aug 06, 2020

Copy link to clipboard

Copied

Windows 10, 4 month old computer. Adobe has work well til this week. Auto CAD, Publish command stopped working yesterday. Today adobe does not run, hit the Icon repeatidly, not responce.

Should I uninstall and reinstall?

Thank you

TOPICS
Activation

Views

309

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 11, 2020 Aug 11, 2020

Hi,

 

Thank you for posting your query here.

 

Please Open Task Manager and close all Adobe processes like Creative Cloud, CLibrary, CCXProcess, Adobe Update Service, Adobe Genuine Software Service, Adobe Acrobat Update Service, AcroTray etc.

 

Once done, please Download the Acrobat Cleaner Tool from  : http://labs.adobe.com/downloads/acrobatcleaner.html and Remove Acrobat from your computer. 

 

Please restart your computer once Acrobat is uninstalled and then download Acrobat Pro  DC from the f

...

Votes

Translate

Translate
Community Expert ,
Aug 11, 2020 Aug 11, 2020

Copy link to clipboard

Copied

Hi,

 

Thank you for posting your query here.

 

Please Open Task Manager and close all Adobe processes like Creative Cloud, CLibrary, CCXProcess, Adobe Update Service, Adobe Genuine Software Service, Adobe Acrobat Update Service, AcroTray etc.

 

Once done, please Download the Acrobat Cleaner Tool from  : http://labs.adobe.com/downloads/acrobatcleaner.html and Remove Acrobat from your computer. 

 

Please restart your computer once Acrobat is uninstalled and then download Acrobat Pro  DC from the following Direct download link:  https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html

 

I hope that helps. 

 

Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 11, 2020 Aug 11, 2020

Copy link to clipboard

Copied

LATEST

AutoCAD uses no Adobe tech, when you publish. So you have a problem with two different apps - likely a system problem, not fixed by reinstalling apps.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines