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Adobe Application Manager, required to start your trial, is missing or damaged.

New Here ,
Jun 11, 2018 Jun 11, 2018

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Hello,

When I try to open Adobe Photoshop CC 2015, I get this message:

Adobe Application Manager, required to start your trial, is missing or damaged.

Please download a new copy of Adobe Application Manager from

http://www.adobe.com/go/applicationmanager_en_ae.

and when I try to download, I get a message that the application is already downloaded, however I click on the icon of Adobe creative cloud, it does not open.

I tried restarting my MacBook but with no use. I am using macOD high sierra v10.13.4.

Anyone can help?

Thanks,

H

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jun 11, 2018 Jun 11, 2018

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

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Community Expert ,
Jun 11, 2018 Jun 11, 2018

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install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

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New Here ,
May 30, 2021 May 30, 2021

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Same problem except I have re-installed the AAM and the message persists (this time while trying to open Lightroom). I recently migrated to a new computer and it brought my apps over with me. Is this the nature of the problem? I am on mobile data on a slow connection, so I am not prepared to download all my apps again just to get this working. There must be another workaround?

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