MacBook Pro (16-inch, 2019)
2,3 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
Intel UHD Graphics 630 1536 MB
Running BigSur 11.2.2
Every time I use Photoshop, InDesign, or any of the other creative apps I'm crashed out to a black screen of death. It might happen after two minutes, it might happen after 30 minutes - but it always happens!
I've run every variable of Clean My Mac. I've deleted every cache and temp file I can find.
It's ruining my life! I've got the MAC sitting on a huge fan to make sure it's not a temperature thing, and running Macs Fan Control. All seems ok.
My battery is in good health ...
Anyone else ever seen this issue? It doesn't look like hardware.
what happens if you restart your computer, open ps and walk away for an hour?
ie, you do nothing when jps is open, does it still crash?
Excellent question. No, it doesn't. Seems to happen when I'm doing something active in the program, although I don't believe there's any specific single action.
On the advice of tech support, I've switched off any GPU functions in Photoshop - but it happens using InDesign too so there's that ...
Thank you, kglad, I've been running Mac Fans Control but I've installed TGPro now, we'll see if it gives any better idea. However, with Mac Fans, PLUS a fan-cooled laptop stand, I've been keeping the temp below 90 even while running Photoshop.
keep us posted.