Adobe apps installation always stop at approximately 10%

[Victor5E99]

Hi there, every time I try to install an Adobe app (photoshop, premiere, illustrator...) the installation start and then it stops. 

I don't know where the problem is, and I d'ont know what to do. I have a premium access and I can't use it

Thanks a lot in advance

[John Waller]

Which operating system?

[Victor5E99]

MAC OS

[John T Smith]

Exactly WHICH Mac operating system?

https://helpx.adobe.com/creative-cloud/system-requirements.html

[Victor5E99]

Mac OS 10.13.6

2,3 GHz Intel Core i5

[John Waller]

Current versions of Cloud apps (Photoshop etc) are not supported on macOS 10.13.x. They require at least macOS 10.14 (Mojave) or later. macOS 10.15 Catalina is recommended.

https://helpx.adobe.com/au/photoshop/system-requirements.html

If your hardware is compatible, you will have to upgrade your operating system.

Catalina: https://support.apple.com/en-au/HT201475

Mojave: https://support.apple.com/en-au/HT210190