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Adobe Arnaque ?

New Here ,
Jul 16, 2019

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Bonjour, arrivant au terme de ma période d'essai gratuite je veux me désabonner mais je ne trouve ça nul part et impossible de joindre Adobe France autrement que par téléphone et ça ne marche pas !!!! Est-ce une vaste arnaque ??? Mon numéro de commande de client est le ADB067018066FR ? Que dois-je faire ?? Je refuse de payer.

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Adobe Arnaque ?

New Here ,
Jul 16, 2019

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Bonjour, arrivant au terme de ma période d'essai gratuite je veux me désabonner mais je ne trouve ça nul part et impossible de joindre Adobe France autrement que par téléphone et ça ne marche pas !!!! Est-ce une vaste arnaque ??? Mon numéro de commande de client est le ADB067018066FR ? Que dois-je faire ?? Je refuse de payer.

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Creative Cloud

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Enthusiast ,
Jul 16, 2019

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New Here ,
Jul 19, 2019

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Merci, mais cette solution n'apparaît pas dans le menu correspondant...

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Adobe Community Professional ,
Jul 17, 2019

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If faut regarder les infos de 02GEEK or Contact Customer Care .

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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New Here ,
Jul 19, 2019

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Merci beaucoup, mais je ne peux pas les joindre par mail ?? Impossible ?? Je ne trouve pas ... Et les horaires d'appel ne correspondent pas à mes heures de travail ...

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Adobe Community Professional ,
Jul 19, 2019

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Non, pas d’adresse mail. Seulement chat ou téléphone.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Adobe Community Professional ,
Jul 19, 2019

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Contact Customer Care via online chat.    Click the chat bot icon in lower right.

When the chat bot comes on, type AGENT and wait for a human.

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Mar 29, 2020

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arnaque total, j'ai suis dans la meme situation et on ma prelevé plus de 120€ , impossible de trouver ôu est cache la fonction d'annulation apres la periode de test !!!!

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Adobe Community Professional ,
Mar 30, 2020

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S'il y a des problèmes de payement, la fonction d'annulation n'est plus disponible. Il faut passer par le service clients. (références pour le service client, voir en haut)

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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New Here ,
Mar 31, 2020

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[phone number deleted] et ca été rapide, tres rapide. vite et diffusez à tous

 

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

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