• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe C C 2020 Update

New Here ,
May 06, 2020 May 06, 2020

Copy link to clipboard

Copied

I have the Adobe C C 2019 version. But the Apps disappeared after the recent 2020 update. So what to do?

TOPICS
Creative Cloud

Views

899

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 06, 2020 May 06, 2020

Copy link to clipboard

Copied

Is your subscription still on?

It may be a bug in the application. Have you contacted the support team to solve the problem?

If you can try uninstalling and then reinstalling CC then try it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 07, 2020 May 07, 2020

Copy link to clipboard

Copied

I managed to uninstall the latest 2020 version and re-installed the 2019 version of the Apps.

I purchased the older 2019 version in NOv 2019. Am I entitled to the new 2020 Update free?

Or do I have to off the "auto-update" mode to prevent a similar occurence?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2020 May 06, 2020

Copy link to clipboard

Copied

If you're using the Creative Cloud application, the default page opens to "Updates". If you click All Apps on the left, you'll see your apps. You can click the ellipses (... - three dots) under each application's name, and the option to install older versions.2020-05-06_16-52-04.png2020-05-06_16-52-15.png2020-05-06_16-52-34.png


Adobe Community Expert / Adobe Certified Instructor

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 07, 2020 May 07, 2020

Copy link to clipboard

Copied

LATEST

I have the 2019 version of the Apps. Is the 2020 update free of charge?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines