Adobe CC 2018 as Citrix published application lock focus on the Desktop

New Here ,
Aug 07, 2018 Aug 07, 2018

Copy link to clipboard

Copied

Hello Everyone,

I have a problem with Adobe CC 2018 suite with Citrix Xenapp. Adobe CC 2018 applications are published applications published in the VDI session. When I want to start using Adobe illustrator CC 2018 or other adobe applications, for example Adobe illustrator application is taking focus over monitors and I can't switch between local applications from the taskbar. The issue occurs with one monitor or multiple monitors. It means that illustrator is opened on one monitor and some other application is on other monitor. At this moment it is not possible to switch between applications or work with other application on the other monitor.  so far we have found a workaround for this issue and that is the alt+tab combination. After using alt+tab than the issue is gone for the duration of the VDI session. New VDI session is repeating self.

The environment is as follow:

Xenapp 7.17 on server 2012 R2

XenDesktop 7.17 on Windows 7 Enterprise

ThinPC with Dual monitor.

Has anyone have the same issue like us.

Note: Adobe CC 2017 has not issue like this.

TOPICS
Creative Cloud

Views

523

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

do you have a team/ enterprise subscription?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

LATEST

The current release versions are 2021.

Is there some reason you're still using legacy 2018 instead of the latest?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines