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Adobe CC apps suddenly crashing!

New Here ,
Apr 19, 2020

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I have been using Adobe Creative Suite with Mac OS 10.15.4 (Catalina) with no issues. At 11 pm last night, the apps were fine. Today, everything is crashing. I can't open inDesign, Adobe DC, or Photoshop without getting the 'wheel of death,' and 'not responding' in the Force Quit window. Those are the apps I have tried to open, and the ones I cannot be without. I've got to get them working!

 

Per a suggestion in the Community, I went back to inDesign 15.0.1, have cleared caches, shut down and/or restarted the computer multiple times, but still - nothing will open. Photoshop and Acrobat open, but then I get the 'wheel' and can't do anything. With inDesign, the app on the dock bounces like it's going to open, then nothing.

 

HELP! I'm pretty desperate. Thank you to anyone who has experience with this.

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Adobe CC apps suddenly crashing!

New Here ,
Apr 19, 2020

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I have been using Adobe Creative Suite with Mac OS 10.15.4 (Catalina) with no issues. At 11 pm last night, the apps were fine. Today, everything is crashing. I can't open inDesign, Adobe DC, or Photoshop without getting the 'wheel of death,' and 'not responding' in the Force Quit window. Those are the apps I have tried to open, and the ones I cannot be without. I've got to get them working!

 

Per a suggestion in the Community, I went back to inDesign 15.0.1, have cleared caches, shut down and/or restarted the computer multiple times, but still - nothing will open. Photoshop and Acrobat open, but then I get the 'wheel' and can't do anything. With inDesign, the app on the dock bounces like it's going to open, then nothing.

 

HELP! I'm pretty desperate. Thank you to anyone who has experience with this.

TOPICS
Bug, Community Information, How to

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486

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Apr 19, 2020 0
Adobe Community Professional ,
Apr 19, 2020

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I moved your post over from the poorly named Community Help forum to a better forum.

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Apr 19, 2020 0
cookwhiz LATEST
New Here ,
Apr 20, 2020

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Thank you! It occurred to me that I should add that the Adobe apps seem to be working fine on our Mac Pro laptop using the same OS.

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Apr 20, 2020 0