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Adobe CC says I need to update my system to install illustrator but I am running the required system

New Here ,
Aug 06, 2020

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Im trying to install Adobe Illustrator and Photoshop with the Adobe CC Desktop App. But It says Not compatible and when I click the prompt it says I need to update my system to Windows 7 (64-bit) Service Pack 1, Windows 10 (64-bit) or later. 

 

I am currently running Windows 7 Professional 64-bit with Service Pack 1. I was able to run Illustrator before but now I cant even install it. 

 

Is there something I'm missing?

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Bug, Performance

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Adobe CC says I need to update my system to install illustrator but I am running the required system

New Here ,
Aug 06, 2020

Copy link to clipboard

Copied

Im trying to install Adobe Illustrator and Photoshop with the Adobe CC Desktop App. But It says Not compatible and when I click the prompt it says I need to update my system to Windows 7 (64-bit) Service Pack 1, Windows 10 (64-bit) or later. 

 

I am currently running Windows 7 Professional 64-bit with Service Pack 1. I was able to run Illustrator before but now I cant even install it. 

 

Is there something I'm missing?

Capture.PNG

1.PNG

  

Topics

Bug, Performance

Views

34

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 06, 2020 0

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