Adobe CC Update Problems?

New Here ,
Jun 08, 2019 Jun 08, 2019

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I'm a CC user and I'm running Windows 10 build 1903.  Whenever CC attempts to update my Adobe products I get the following error:

adobe fail.JPG

The updates appear to proceed nonetheless.  Any thoughts on what's going on here?

Thanks in advance.

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Adobe Community Professional ,
Jun 08, 2019 Jun 08, 2019

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is ms visual c++ 2017 64bit installed?

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Enthusiast ,
Jun 08, 2019 Jun 08, 2019

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New Here ,
Jun 08, 2019 Jun 08, 2019

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Windows says that it's there...

adobe fail 01.JPG

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Adobe Community Professional ,
Jun 09, 2019 Jun 09, 2019

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click modify > repair.

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New Here ,
Jun 09, 2019 Jun 09, 2019

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I'll try it, I won't know the results until some new updates come out.

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New Here ,
Jun 18, 2019 Jun 18, 2019

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Updating again today, same problem.

adobe fail 02.JPG

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Adobe Community Professional ,
Jun 18, 2019 Jun 18, 2019

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Feb 12, 2021 Feb 12, 2021

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SOLVED!  I installed:

MicrosoftProgram_Install_and_Uninstall.meta (1).diagcab

Once intstalled then remove all versions of C++ redistributables and then install the the latest version of MSFT C++ redistributable.

 

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