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I don't know if it happened to you.
I have noticed that I have two plans activated when I only use one.
The support center does not work. I find it outrageous.
Have you ever been to a similar situation?
I have never used two plans, is it an error, a scam? Who kwows, the support center does't work.
This forum system is not a direct link to Adobe support.We are just users like you and can't help with account questions.You need to contact Adobe directly through the Chat system at the link below.https://helpx.adobe.com/contact/support.htmlSelect the chat icon at the bottom right of the page to open a chat session.Type in AGENT into the chat window to connect directly to a person rather than the AI System.
I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Get Started.