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Adobe charged me for two plans.

New Here ,
Apr 26, 2020

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I don't know if it happened to you.

I have noticed that I have two plans activated when I only use one.

The support center does not work. I find it outrageous.

Have you ever been to a similar situation?

I have never used two plans, is it an error, a scam? Who kwows, the support center does't work.


Please Help!!!

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Adobe charged me for two plans.

New Here ,
Apr 26, 2020

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I don't know if it happened to you.

I have noticed that I have two plans activated when I only use one.

The support center does not work. I find it outrageous.

Have you ever been to a similar situation?

I have never used two plans, is it an error, a scam? Who kwows, the support center does't work.


Please Help!!!

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28

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Apr 26, 2020 0
Adobe Community Professional ,
Apr 26, 2020

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This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

 

I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Get Started.

 

 

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