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ADOBE CLOUD CRASHED MY BROWSERS AND PROGRAMS

New Here ,
Jul 18, 2020 Jul 18, 2020

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Hello,

Adobe creative cloud crashed my computer.  I have a Dell running Windows 8.

Every program would engage and disengage in an infinite loop.  When I refreshed windows and then reinstalled to creative cloud it started doing it again. For example, I would load a browser, like Google Chrome, and it would start "blinking."  It seemed like an infinite loop.  It did this on every tab.

 

I uninstalled the creative cloud and the problem was fixed.  I subscribe to Adobe Acrobat DC and that works and is not part of the problem.  I am glad I am able to still use Adobe DC; because I lean on it for scans and saving documents.

 

I am afraid to re-install the creative cloud.  Hopefully, the creative crew at Adobe can fix the issue.  Good luck.

 

Sincerely,

 

AM.

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Community Expert ,
Jul 18, 2020 Jul 18, 2020

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LATEST

Adobe dropped support for Win 8, 8.1 and earlier versions of Win 10. 

It's time for an upgrade to Win10 with latest updates.

https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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