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Adobe cloud is not working!!!

New Here ,
May 27, 2020

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Hello, am a adobe cloud menber. I was browsing through typekit finding some type for my project and when I tried to synk a new type, it said it can't in a small red box in the bottom right corner.

Then I went in to my adobe cloud account to see what was going on and I see that I cant view my plans. It doesent load the help chat-pup up either. Then I thought that maybe my payment diden't go through because I just changed to a new creditcard, but I checked my bank-acount and the payment was made days before I changed credit card. Now I can't contact support, I cant update may payment info. and I cant use the features that I have payd fore.

Anyone with same problem that can give me a hand? 

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Creative Cloud

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Adobe cloud is not working!!!

New Here ,
May 27, 2020

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Hello, am a adobe cloud menber. I was browsing through typekit finding some type for my project and when I tried to synk a new type, it said it can't in a small red box in the bottom right corner.

Then I went in to my adobe cloud account to see what was going on and I see that I cant view my plans. It doesent load the help chat-pup up either. Then I thought that maybe my payment diden't go through because I just changed to a new creditcard, but I checked my bank-acount and the payment was made days before I changed credit card. Now I can't contact support, I cant update may payment info. and I cant use the features that I have payd fore.

Anyone with same problem that can give me a hand? 

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Creative Cloud

Views

160

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 27, 2020

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We are experiencing some issue with Adobe servers, the team is working on fixing it. You can monitor the status at the following link

https://adobe.ly/2xSSmlE

 

-Manan

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