Adobe Creative Cloud Can't Install due to Another version of Creative Cloud or Adobe Installer

New Here ,
Apr 13, 2021 Apr 13, 2021

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Screenshot 2021-04-13 at 16.03.11.png

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This is all the Adobe applications I have left- I can't quit these at all and the uninstaller is not working at all. I have no adobe applications other than this at all. Help please.

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Creative Cloud, Installation

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Adobe Community Professional ,
Apr 13, 2021 Apr 13, 2021

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open your activity monitor (mac) or task manager (win) and shut those down.  then clean and reinstall.


clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

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