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Adobe creative cloud causing high ping in games and other network issues

New Here ,
Dec 09, 2020 Dec 09, 2020

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So i installed ACC for the first time about a week ago and i game alot on my pc,i noticed that my ping got higher than usual not in just one game (fortnite, apex, rainbow six), then i noticed that the default servers in my games have changed automatically, after trying some solutions nothing worked even going to the old servers, then i reinstalled my windows and everything is normal, my ping is fine the default servers in my games are back to normal, then i said let's download the ACC again to and lo and behold i have the freaking same problem again. Anyone had the same issue, and is there any fix for it.

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Creative Cloud

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Community Expert ,
Dec 10, 2020 Dec 10, 2020

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try shutting down the adobe processes when you play and see if that returns your ping to what you expect.

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New Here ,
Dec 11, 2020 Dec 11, 2020

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I tried that, but it worked for only a few minutes.

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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why'd it stop working?  were any adobe processes re-started?

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New Here ,
Dec 11, 2020 Dec 11, 2020

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All the adobe processs were completely closed i double checked that.

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LEGEND ,
Dec 11, 2020 Dec 11, 2020

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Turn off the Adobe Creative Cloud Desktop app. You can do that in the preferences for that program.

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