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Adobe Creative Suites

New Here ,
Feb 19, 2020

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Hi Team,

Lately have been having issue with all my Creative Suites apps, they won't load Home page like they used to do previous. Anyone with the solution to what could be the problem?

 

Attached Image belowCreative Suite.png

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Creative Cloud

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Adobe Creative Suites

New Here ,
Feb 19, 2020

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Hi Team,

Lately have been having issue with all my Creative Suites apps, they won't load Home page like they used to do previous. Anyone with the solution to what could be the problem?

 

Attached Image belowCreative Suite.png

Topics

Creative Cloud

Views

114

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Feb 19, 2020 0
Adobe Community Professional ,
Feb 19, 2020

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Someone may be able to help you (not me, I never used CS), but it would help them if you provided more information.

 

Hardware, Mac or PC?

OS version

CS version

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Feb 19, 2020 1
New Here ,
Feb 22, 2020

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Hi

The Hardware is Hardware UUID, Mac Machine

macOS Mojave Version 10.14.6

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Feb 22, 2020 0
Most Valuable Participant ,
Feb 19, 2020

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If you mean Creative Suites and not Creative Cloud they are no longer supported

 

If Creative Cloud, read at these links to see if they help

Black Screen https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html
BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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Feb 19, 2020 0
New Here ,
Feb 22, 2020

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Have gone through all this and there is no help to that.

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Feb 22, 2020 0
Adobe Community Professional ,
Feb 22, 2020

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I can't tell a thing from your screenshot.

Click on Help > About Premier. 

Which version and build # do you have?

Did you restart your computer yet?

 

 

Nancy O'Shea, ACP
Alt-Web.com

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Feb 22, 2020 0