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Adobe CS6 doesn't activate

New Here ,
Mar 05, 2020

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Adobe CS6 doesn't activate

New Here ,
Mar 05, 2020

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Mar 05, 2020 0
Most Valuable Participant ,
Mar 05, 2020

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Detailed symptoms please? Messages etc. No personal info. Do not post serial numbers. Also your system version. 

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Mar 05, 2020 0
New Here ,
Mar 05, 2020

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We have box version and others licences by subscription. And we don't know what date we need to fill in this form, we can't understand where we can specify our license key.

 

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Mar 05, 2020 0
Most Valuable Participant ,
Mar 05, 2020

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You cannot mix CS6 box version with CC subscription on the same computer. 

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Mar 05, 2020 0
New Here ,
Mar 05, 2020

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Thaks. But it different computers.We can't understand what data we need to fill in sign form, and if we use our admin  account data,what will happen. Previously we instal our box version, use our instal key and it works. But now we see this form

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Mar 05, 2020 0
Most Valuable Participant ,
Mar 05, 2020

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Perhaps the computer had CC or a free trial at some time. Once this is done, CC will take over CS6 licensing. 

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Mar 05, 2020 0
New Here ,
Mar 06, 2020

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Our computer is broken, and we try to instal our box version on new computer. maybe problem is this?

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Mar 06, 2020 0
Most Valuable Participant ,
Mar 06, 2020

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If no Cc App was on the new computer, and not Acrobat DC, I do not know the cause sorry. I hope someone else can help. 

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Mar 06, 2020 0
assause LATEST
Adobe Community Professional ,
Mar 09, 2020

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CS6 uninstall and use Cleaner Tool, and re-install CS6.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Mar 09, 2020 0