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Adobe IPC broker Bad Image error

New Here ,
Oct 24, 2019 Oct 24, 2019

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I keep getting an error that says AdobeIPSBroker.exe Bad Image, then in the box it says c:\windows\system\32\msvcp140.dll is either not designed to run on Windows or it contains an error.  I'm not even trying to use CC or Lightroom or anything, it seems like CC is trying to open but it keeps saying error.  I've tried to delete the dll file since that's what everything I'm finding on google says to do but it'll tell me it's in use by WUFD... something.  Please help, I cannot figure this out!  Thank you!  

 
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correct answers 1 Correct answer

Community Expert , Aug 11, 2020 Aug 11, 2020

>c:\windows\system\32\msvcp140.dll

 

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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New Here ,
Nov 22, 2019 Nov 22, 2019

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Hello 23 Jenni

I have the same problem, have deleted everything I can to do with CC and the message goes away. As soon as I try to re-install CC the same message pops up and you can't get rid of it. There must be someone out there that can help? Please!

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Explorer ,
Dec 10, 2019 Dec 10, 2019

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Same here!!!~ Getting Exactly the Same Problem!~ 

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New Here ,
Feb 25, 2020 Feb 25, 2020

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Please remove Creative Cloud Desktop app and Microsoft Visual C++ and then restart the computer reinstall the Creative Cloud apps and then check again

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New Here ,
Aug 11, 2020 Aug 11, 2020

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But what if the error pops up on the beggining? You cant even go in the computer 

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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>c:\windows\system\32\msvcp140.dll

 

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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Community Beginner ,
Sep 04, 2020 Sep 04, 2020

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I'm not entirely sure which one needs to be clicked to reinstall, mind telling me?

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New Here ,
Oct 04, 2020 Oct 04, 2020

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I an not get Creative Cloud to uninstall because of the other programs (Dreamveaver, Illustrator, etc.). I can not uninstall those programs because Creative Cloud will not load.

I have replaced the DLL several times. 

It is not a Microsoft issue and is back to an Adobe issue.

How do I remove all of the Adobe software with Creative Clousd working?

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New Here ,
Dec 06, 2020 Dec 06, 2020

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Hello - I've been having the same issue now for a week. I've exhausted every resource imaginable to repair these annoying popup errors short of a clean install. The issue with windows besides their OS is now 7 years old is their support with or r lack their of. You end up searching the community only to old posts never answered by a microsft support member, just users of similar os knowl;edge experimenting with inventive solutions that never have closure at the end. All  while Microsoft sits back keeping us guessing what error codes 0000022x actually means and how to repair. This is why I lean on my imac for performance and my PC for MS Office tasks. Anyway....I did not see an answer to 23jenni reply back to you. There are several options and they all seem to be of older OS. Please reply with additional details.  

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