Adobe logging out and closing my applications

New Here ,
Jan 14, 2021 Jan 14, 2021

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My adobe account keeps signing out, which results in the application that I have open closing - thankfully it always asks me if I want to save my work, but it’s not ideal when I'm in the middle of something for a client. It was only happening once every so often, but now it seems to be happening every couple of hours. I've tried uninstalling and reinstalling, and tried a number of different other things to try and stop this, but nothing seems to work. Does anyone have a similar problem and no of any way to resolve this? I know when it's going to do it as well because my whole computer slows to a grinding halt.

 

Any help would be much appreciated!

 

Thanks

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Creative Cloud

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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Upgrade to the latest version of CC Desktop App.

Also see link below for more tips:

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Thanks for the reply. Both the Adobe CC app and all its applications are fully up-to-date, so unfortunately that's not the issue. I've already uninstalled and installed, as per the link you supplied. It could be an issue with the retrieving  and storing license information - so I guess I'll try that. Thanks.

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