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Adobe Portfolio [Custom Domain Name] Issue

New Here ,
May 02, 2020

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I removed my Adobe Portfolio site from my domain and now when I try to go to my domain, it takes me to a portfolio error page. How do I totally unlink/remove the portfolio page from my existing domain? 
When I go into my Portfolio account the site isn't there so I can go in and verify it is unlinked.

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Adobe Portfolio [Custom Domain Name] Issue

New Here ,
May 02, 2020

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I removed my Adobe Portfolio site from my domain and now when I try to go to my domain, it takes me to a portfolio error page. How do I totally unlink/remove the portfolio page from my existing domain? 
When I go into my Portfolio account the site isn't there so I can go in and verify it is unlinked.

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Creative Cloud

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743

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May 02, 2020 0
Most Valuable Participant ,
May 02, 2020

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May 02, 2020 0
Adobe Employee ,
May 11, 2020

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Thanks for posting these. Much appreciated. 🙂

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May 11, 2020 0
Adobe Community Professional ,
May 02, 2020

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Log-in to your domain name provider's website and change the DNS records to point to your new server's IP address.   It takes 24-48 hours for changes to populate worldwide.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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May 02, 2020 0
New Here ,
May 10, 2020

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My DNS points to the GoDaddy servers. Still going to the broken Portfolio page. 

Still not sure what's wrong.

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May 10, 2020 0
Adobe Community Professional ,
May 10, 2020

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Did you by any chance redirect GoDaddy to Portfolio?

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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May 10, 2020 1
New Here ,
May 11, 2020

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The only thing I did was setup Portfolio to use my domain for a school
project. Once that project was completed, I deleted my portfolio and was
expecting my domain to reset. It had not (its been 3 weeks)

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May 11, 2020 0
Adobe Community Professional ,
May 11, 2020

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Bands030201,

What is your domain name?

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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May 11, 2020 0
Most Valuable Participant ,
May 11, 2020

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Deleting the portfolio will not undo the DNS changes you made. (That would be impossible for Adobe to do!)

You must undo the changes you made to point DNS to Portfolio.  This is done by logging into your DNS (domain name) supplier. If you are stuck, contact support for the domain name. 

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May 11, 2020 1