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Adobe premiere elements14

New Here ,
Aug 12, 2016 Aug 12, 2016

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Hi!

I bouhgt adobe premiere elments 14 software for MAC, but I got a serial number to the  windows software.

How can I change this serial number.

I not installed this program yet.

Thanks for your help!

Best Regarsd: Ferenc Lapos

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correct answers 1 Correct answer

LEGEND , Aug 12, 2016 Aug 12, 2016

Click in the white area (chat 24/7) and a new window should open where you can start your question.

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LEGEND ,
Aug 12, 2016 Aug 12, 2016

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Start an on-line chat session and request a platform swap.

Contact Customer Care

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New Here ,
Aug 12, 2016 Aug 12, 2016

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Thank you but I cannot use the online chat because my platform do not let use this for some reason.

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LEGEND ,
Aug 12, 2016 Aug 12, 2016

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Try from a web browser. Come to this page and ensure you are logged-in with your Adobe ID. Then click the link. Then click the blue button at the bottom of the page.

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New Here ,
Aug 12, 2016 Aug 12, 2016

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Chat

24 hours a day, 7 days a week


Phone

Phone support isn't offered for your product.


Forums

24 hours a day, 7 days a week

It is the blue button!

I can't phone. I don't understand this. How will help me to the Adobe support??

I am in Hungary and can't let use the phone. 

I  payed the price this software and I don't use! It is not correct.

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LEGEND ,
Aug 12, 2016 Aug 12, 2016

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Click in the white area (chat 24/7) and a new window should open where you can start your question.

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New Here ,
Aug 12, 2016 Aug 12, 2016

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It seems it is ok.

Thank you for your help!

Best Regards: Frank

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