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Adobe says I don't have an account

New Here ,
Dec 30, 2016 Dec 30, 2016

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I was just using all of my creative cloud programs this morning as usual. When I clicked out of photoshop and wanted to re enter indesign it suddenly said I needed to sign back in to adobe creative cloud and then when I tried it said my email is not subscribed. I purchased for an entire year and it has only been a maximum of 3 or 4 months so far.

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correct answers 1 Correct answer

Community Expert , Dec 30, 2016 Dec 30, 2016

Log into Adobe.com using your credentials and check your account status.

It could simply be a wrong email address if you have multiples or a billing issue.

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

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Log into Adobe.com using your credentials and check your account status.

It could simply be a wrong email address if you have multiples or a billing issue.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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