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Adobe says "license expiring in 3 days" but i just paid last week

New Here ,
Jul 06, 2020

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When i open any app it says my license is expiring in 3 days, but i just paid my subscripiton last week and my membership is active. I have adobe enterprise through my school. Has anyone had issues like this, and can offer help? Thank you

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Enterprise, Licensing, Troubleshooting

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Adobe says "license expiring in 3 days" but i just paid last week

New Here ,
Jul 06, 2020

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When i open any app it says my license is expiring in 3 days, but i just paid my subscripiton last week and my membership is active. I have adobe enterprise through my school. Has anyone had issues like this, and can offer help? Thank you

TOPICS
Enterprise, Licensing, Troubleshooting

Views

40

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 06, 2020 0
Adobe Employee ,
Jul 06, 2020

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Dshine, I can confirm that we have never received an activation request for the e-mail address you used to post to this public discussion forum.  To resolve the connection error that is preventing the computer from seeing your active membership see http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

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