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Adobe Subscription

New Here ,
Apr 19, 2020

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Hi, I am a student and I want to change my adobe subscription to a subscription for students. I sent them all the informations. The informations are all confirmed since the 23th february 2020, but I pay the same money like before. What can I do to change it?

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Adobe Subscription

New Here ,
Apr 19, 2020

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Hi, I am a student and I want to change my adobe subscription to a subscription for students. I sent them all the informations. The informations are all confirmed since the 23th february 2020, but I pay the same money like before. What can I do to change it?

Topics

Bug, How to

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378

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Apr 19, 2020 0
Adobe Community Professional ,
Apr 19, 2020

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This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

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Apr 19, 2020 0
Adobe Community Professional ,
Apr 19, 2020

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Hi martinh,

Please log-in to your account below. To confirm your order is what you think it should be.  Click on View Invoices for details.  Keep in mind that the introductory price is for the 1st year only.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

================
NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

Nancy O'Shea, ACP
Alt-Web.com

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