Adobe won't allow me to download Photoshop Elements 2020 which I have a paid license for

New Here ,
Jan 02, 2021

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Please advise

I purchased photoshop elements 2020 and premiere elements 2020 in Aug 2020.

My mac crashed and I need an install of photoshop elements 2020. I have my license key.

Every time I try to download it refers me to upgrade to Photoshop Elements 2021.

Any idea how I can just stay with my Photoshop Elements 2020 without having to upgrade?

The premiere elements 2020 is working fine.

thanks

S

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Adobe won't allow me to download Photoshop Elements 2020 which I have a paid license for

New Here ,
Jan 02, 2021

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Copied

Please advise

I purchased photoshop elements 2020 and premiere elements 2020 in Aug 2020.

My mac crashed and I need an install of photoshop elements 2020. I have my license key.

Every time I try to download it refers me to upgrade to Photoshop Elements 2021.

Any idea how I can just stay with my Photoshop Elements 2020 without having to upgrade?

The premiere elements 2020 is working fine.

thanks

S

Views

59

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Jan 02, 2021 0
Adobe Community Professional ,
Jan 03, 2021

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here are the links, Adobe Photoshop/Premiere Elements 2020 Direct Download Links | ProDesignTools

 

p.s. save the downloaded installation file for possible future use.

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Jan 03, 2021 0
Most Valuable Participant ,
Jan 03, 2021

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When you have a download, ALWAYS copy it to at least one external device
-a usb flash drive or hard drive, or write to a CD or DVD
-plus a text file containing your serial number

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Jan 03, 2021 0
Adobe Community Professional ,
Jan 03, 2021

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Jan 03, 2021 0