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Adobe won't update or work

New Here ,
Sep 11, 2020 Sep 11, 2020

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For whatever reason, I can't use my Adobe programs and I can't complete the Adobe updates ... Is anyone else having this problem and what's the solution?

I have the mostg recent update of MacOS Catalina. Is there a problem with this that's causing Adobe to fail???

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Sep 13, 2020 Sep 13, 2020

For Install problems you may need to contact Adobe Support by chat.

Click the [Contact Us] Chat icon in the lower right of this link

https://helpx.adobe.com/contact.html

 

 

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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And what version of the Adobe Creative Cloud Desktop App do you have installed?

Are you signed-in (ie 'Activated' all programs) in the CC Desktop App?

Do you see [update] buttons in the CC Desktop App?

ScreenShot029.jpg

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Sep 13, 2020 Sep 13, 2020

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I'm using, or at least trying to use, the latest version of CC. Most of the apps say up to date, but some say updates availible, but I can't up date them, nor can I open my programs that're up to date...

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Community Expert ,
Sep 13, 2020 Sep 13, 2020

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For Install problems you may need to contact Adobe Support by chat.

Click the [Contact Us] Chat icon in the lower right of this link

https://helpx.adobe.com/contact.html

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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