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Adobe XD installation failed error 191

New Here ,
Jun 30, 2020

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I have been trying to fix this issue since yesterday, I already checked out all solutions from other posters here but nothing works.

So just to add some context. Yesterday I migrated my OS to SSD, before, all my programs are installed in my HDD. I already uninstalled and reinstall adobe clean, moved my installation directory to my old HDD and back to SSD again, but this error still comes up. I figured if someone can understand the error log, they can point me where to fix the issue.

 

 

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:30.2.12.3
FATAL: Error occurred in install of package (Name: UWPAssets Version: 30.2.12.3). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETR5452.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cf6#@#OS_Error_String: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR5452.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cf6#@#OS_Error_String: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.

 

 

 

{Renamed By MOD}

Hi there,

 

We're so sorry to hear about the trouble. Could you please try the steps shared here: https://community.adobe.com/t5/download-install/xd-installation-problem-error-191/td-p/11075785?page=1

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe XD installation failed error 191

New Here ,
Jun 30, 2020

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I have been trying to fix this issue since yesterday, I already checked out all solutions from other posters here but nothing works.

So just to add some context. Yesterday I migrated my OS to SSD, before, all my programs are installed in my HDD. I already uninstalled and reinstall adobe clean, moved my installation directory to my old HDD and back to SSD again, but this error still comes up. I figured if someone can understand the error log, they can point me where to fix the issue.

 

 

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:30.2.12.3
FATAL: Error occurred in install of package (Name: UWPAssets Version: 30.2.12.3). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETR5452.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cf6#@#OS_Error_String: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR5452.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: 0x80073cf6#@#OS_Error_String: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.

 

 

 

{Renamed By MOD}

Hi there,

 

We're so sorry to hear about the trouble. Could you please try the steps shared here: https://community.adobe.com/t5/download-install/xd-installation-problem-error-191/td-p/11075785?page=1

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

TOPICS
Download install and licensing

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60

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Jun 30, 2020 0
Adobe Employee ,
Jul 01, 2020

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Hi there,

 

We're so sorry to hear about the trouble. Could you please try the steps shared here: https://community.adobe.com/t5/download-install/xd-installation-problem-error-191/td-p/11075785?page...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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