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Adobe xd setup is not downloaded on my laptop after uninstall

New Here ,
Nov 25, 2019

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 when Creative cloud  failed to update i had to uninstall it ,but it did not get removed directly  (uninstall  in Programs & Features) i deleted  adobe files in  program files x86, program files ,I ran creative cloud unistall tool "completed with errors"  10 times after that i ran adobe cleaner tool  10 times" success" but creative cloud setup could not reinstall after that get stuck everytime 17% 

I tried installing adobe  xd seperately its setup also stucksat 15% , I tried too hard several times  I want xd to work ,its irritating as cannot work on my designer stuff because of this kindly help

 

I successfully installed xd after deleting creative cloud folder in common files & x86,temp file & oobe,took much long time of trying by myself

 

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Download install and licensing, Error, Performance, Product issue

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Adobe xd setup is not downloaded on my laptop after uninstall

New Here ,
Nov 25, 2019

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 when Creative cloud  failed to update i had to uninstall it ,but it did not get removed directly  (uninstall  in Programs & Features) i deleted  adobe files in  program files x86, program files ,I ran creative cloud unistall tool "completed with errors"  10 times after that i ran adobe cleaner tool  10 times" success" but creative cloud setup could not reinstall after that get stuck everytime 17% 

I tried installing adobe  xd seperately its setup also stucksat 15% , I tried too hard several times  I want xd to work ,its irritating as cannot work on my designer stuff because of this kindly help

 

I successfully installed xd after deleting creative cloud folder in common files & x86,temp file & oobe,took much long time of trying by myself

 

Topics

Download install and licensing, Error, Performance, Product issue

Views

662

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Adobe Employee ,
Dec 02, 2019

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Rasi1, sorry to hear you are facing problems installing Adobe XD.  What type of Creative Cloud membership are you using to install Adobe XD?  Are you installing on a computer and network that you own and maintain?

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New Here ,
Feb 15, 2020

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I successfully installed xd after deleting creative cloud folder in common files & x86,temp file & oobe,took much long time of trying by myself

 

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Adobe Employee ,
Feb 18, 2020

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Thanks for the update, Rasi1!

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