• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

All iPad apps not working on iPad Pro?

New Here ,
Mar 06, 2017 Mar 06, 2017

Copy link to clipboard

Copied

hi there, is anyone else having issues opening all adobe cc apps on iPad? Currently I can open the apps but as soon as the app is open the touch screen stops working. There is no issue with my iPad as ive used it for everything else and typing this message. I have deleted and re-installed all apps but this does nothing. I'm stuck, I've contacted adobe through their direct chat and was told they couldn't do anything and to try on the forum, really disappointed as I use the apps to design using my Apple Pencil, entire reason why I bought the iPad and pencil in the first place.

nadine

TOPICS
Creative Cloud

Views

417

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 06, 2017 Mar 06, 2017

see if you can update your os.

Votes

Translate

Translate
Community Expert ,
Mar 06, 2017 Mar 06, 2017

Copy link to clipboard

Copied

see if you can update your os.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 04, 2021 May 04, 2021

Copy link to clipboard

Copied

LATEST

I have exactly the same problem, have tried everything recommended without success. Very disappointing.

my Ipad is one month old iPad Air 4

 

please someone advise a solution soon.

 

Mary H

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines