Locked

Annual Pricing is not Clearly Identified During Purchasing Process

New Here ,
Dec 26, 2016

Copy link to clipboard

Copied

I am lodging a complaint against Adobe's pricing policies and ETFs. The fact that one is liable to pay for an entire year's subscription and subject to a 50% ETF is not clearly stated in the purchasing process as far as I can recall. I will cancel my account, pay the ETS, but will NEVER EVER pay for another Adobe product as long as I live. Adobe is unethical and dishonest in my opinion.

TOPICS
Creative Cloud

Views

228

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Enthusiast , Dec 27, 2016
Alfred_Pennyworth Enthusiast , Dec 27, 2016
For some reason, people tend not read the terms and conditions agreed to when they sign up? It is clearly stated in these about the early termination fees, and would avoid many posts like this every week. Adobe - Subscription Terms

Likes

Translate

Translate
Jump to answer Jump to answer
Enthusiast ,
Dec 27, 2016

Copy link to clipboard

Copied

For some reason, people tend not read the terms and conditions agreed to when they sign up? It is clearly stated in these about the early termination fees, and would avoid many posts like this every week.

Adobe - Subscription Terms

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jun 13, 2020

Copy link to clipboard

Copied

[abuse removed by moderator]

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jun 13, 2020

Copy link to clipboard

Copied

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more