Annual subscription (monthly payment), is it possible to upgrade from personal on the company subscription?

[Jufka]

Hi,

I have a question, I bought a personal license of Creative Cloud and now the company, where I work, wants to go from free graphic programs on Adobe Creative Cloud. Is there some way to upgrade my personal subscription to a company subscription (personal license I can't use for the company projects legally)? Or they must buy a new license (In this case, I cancel my personal subscription because I don't need the second license)?

regards

George Neužil

[Himanshu_Gupta1]

Hi Jufka,

I understand that you want to upgrade from your individual CC plan to a CC team plan.

I would suggest you to get your current plan cancelled and get a new team plan purchased and assigned to you because an individual plan cant be upgraded to a team plan.

Please let me know if any further assistance is required. Thanks!

Regards

Himanshu Gupta

[Jufka]

I look in license cancellation, but I don't see if I will pay some fees if I cancel my subscription earlier than after 12 months?

regards

George Neužil

[Himanshu_Gupta1 · Accepted solution]

Hi Jufka,

If this is a one year contract then there will be a cancellation fee but I would suggest you to contact our support team to get more clarity on this as your cancellation fee might be waived off against the new purchase as you are upgrading your plan.

Contact Customer Care signin to this link. Select your product, issue, and click Still need help.

Regards

Himanshu Gupta