How can i fix the problem? Cloud update automaticly Photoshop on my win7 computer. Now its not start, by the older Version comes follow message "api-ms-win-core-library-l1-2-0.dll is missing" the its crash the programm. I dot want install win10 where can i find this dll?
The prob is its on the CC i cant installing the old version ...
you can install the latest and 1 version prior versions using the cc desktop app. 1 major version previous (ps 20 at the current time) is compatible with win 7/sp 1.
you must have a subscription because previous versions are not available with trials.
other versions are revealed in the apps tab by clicking the 3 dots adjacent to the open/install button after clicking preferences>cc>tick show older apps.
I believe that is due to the incompatible camera raw 13 being installed on your windows 7.
The solution seems to be installing camera raw 12.4 as described in this thread:
Thanks for your answers, but i have today updated of win10, now it works.
you said you had win 7. updating your os was suggested in the first reponse to your post:
"if you don't want to update your os, you'll need to use a compatible (ie, old) ps version"
great.... thanks a lot... worked...