api-ms-win-core-library-l1-2-0.dll is missing win7

Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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Hi

How can i fix the problem? Cloud update automaticly Photoshop on my win7 computer. Now its not start, by the older Version comes follow message  "api-ms-win-core-library-l1-2-0.dll is missing"  the its crash the programm. I dot want install win10 where can i find this dll?

Thanks

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Creative Cloud, Installation

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correct answers 1 Correct Answer

Community Beginner , Dec 11, 2020 Dec 11, 2020
Thanks for your answers, but i have today updated of win10, now it works.

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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Error :api-ms-win-crt-runtime-l1-1-0.dll is missing (adobe.com)

 

if you don't want to update your os, you'll need to use a compatible (ie, old) ps version

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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The prob is its on the CC i cant installing the old version ...

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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you can install the latest and 1 version prior versions using the cc desktop app. 1 major version previous (ps 20 at the current time) is compatible with win 7/sp 1.

 

you must have a subscription because previous versions are not available with trials.

 

other versions are revealed in the apps tab by clicking the 3 dots adjacent to the open/install button after clicking preferences>cc>tick show older apps.

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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I believe that is due to the incompatible camera raw 13 being installed on your windows 7.

 

The solution seems to be installing camera raw 12.4 as described in this thread:

 

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/td-p/11667211?page=1

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Community Beginner ,
Dec 11, 2020 Dec 11, 2020

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Thanks for your answers, but i have today updated of win10, now it works.

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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you're welcome.

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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you said you had win 7.  updating your os was suggested in the first reponse to your post:

 

"if you don't want to update your os, you'll need to use a compatible (ie, old) ps version"

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New Here ,
Jan 04, 2021 Jan 04, 2021

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great.... thanks a lot... worked...

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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you're welcome.

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