api-mss-win-core-libraryloaded-I1-2-0.dll is missing

New Here ,
Dec 16, 2020 Dec 16, 2020

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This error just came up with the latest Photoshop update. SP1 is already installed and I can’t reload it because it is no longer on the MS site for Window 7.  Photoshop worked fine before the last update.

How can I resolve this issue without upgrading to Windows 10?

I have already uninstalled and reinstalled PS a couple of times.

 

Actual message: 

The program can't start because api-mss-win-core-libraryloaded-I1-2-0.dll is missing from your computer.  Try reinstalling the program to fix this problem.

 

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Most Valuable Participant ,
Dec 16, 2020 Dec 16, 2020

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The current version of the program may require Win10

-Win7 is dead https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information
-Win8 no longer supported https://support.microsoft.com/en-us/help/4580358/windows-8-1-update

 

I think that is a Microsoft DLL... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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Guest
Dec 17, 2020 Dec 17, 2020

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Hi

I assume you mean Photoshop version 21.2.4, take a a look at my reply here

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11667845?page=1#M493109

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Most Valuable Participant ,
Dec 17, 2020 Dec 17, 2020

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Latest Photoshop update? What specific version, exactly? The latest update isn't supposed to work in ancient systems, only current Windows 10.

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