app tab missing (mac)

Community Beginner ,
Jun 07, 2015

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Screen Shot 2015-06-08 at 1.55.13 PM.png

I'm using mac and

I'm trying to install After Effects but when I log in to creative cloud I can't find "apps" tab...

the tab itself is missing!

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Creative Cloud

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1 Correct Answer

Adobe Community Professional , Jun 07, 2015
Brucgovn Adobe Community Professional , Jun 07, 2015
Still same ??Better to perform clean re-installation to avoid these kinda issues.Try below steps:Quit Adobe Creative Cloud application .Force quit all Adobe processes like Creative Cloud , CoreSync, Adobe crash demon,, AAMUpdater......etc from Activity Monitor.1) Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.(Applications>Utiliites)Locate Adobe Creative Cloud ...

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Adobe Community Professional ,
Jun 07, 2015

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Quit Creative cloud application :

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.

Once you had trashed Opm.db file , launch Adobe Creative Cloud app and check,

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catmo125 AUTHOR
Community Beginner ,
Jun 07, 2015

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I just deleted opm.db file but app tab is still missing......

nothing is changed what should I do now?

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Adobe Community Professional ,
Jun 07, 2015

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Still same ??

Better to perform clean re-installation to avoid these kinda issues.

Try below steps:

Quit Adobe Creative Cloud application .

Force quit all Adobe processes like Creative Cloud , CoreSync, Adobe crash demon,, AAMUpdater......etc from Activity Monitor.

1) Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.

(Applications>Utiliites)

Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.

2) Trash Adobe Creative Cloud from Applications well.

3)

1) Right click on Finder icon and  select "Go-ToFolder " option.

2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe.

Open Adobe folder and trash folders named AAMUpdater and OOBE.

4)

1) Right click on Finder icon and  select "Go-To" Folder option.

2) You will get a text box, type-in below command and then hit 'Return' key.

/library

3)Then navigate to Application Support>Adobe.

Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

5)

Click on the below link and download & run Adobe Cleaner tool :

Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .

https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_j...

6) Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.

https://creative.adobe.com/products/creative-cloud

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catmo125 AUTHOR
Community Beginner ,
Jun 07, 2015

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now it works!!!! finally!! thank you so much!!!!!

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Adobe Community Professional ,
Jun 07, 2015

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Glad to hear that .

You are welcome

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New Here ,
Feb 16, 2021

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this post is 6 years old but it fixed my problem of the app tab saying i have no permissions after 2 days straight of trying everything i could find on google! bloody legend mate thankyou!!

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New Here ,
Dec 20, 2016

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The cleaner link leads to a 404. 😕

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Adobe Community Professional ,
Dec 20, 2016

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