Apple not letting me open installer

New Here ,
Nov 18, 2020

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Hey I have a brand new macbook pro and it's telling me it can't open the installer for the Creative Cloud app because it can't be scanned for suspicious material and needs to be updated. Anyone else run into this issue and find a solution?

 

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Creative Cloud, Installation, New user

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Apple not letting me open installer

New Here ,
Nov 18, 2020

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Hey I have a brand new macbook pro and it's telling me it can't open the installer for the Creative Cloud app because it can't be scanned for suspicious material and needs to be updated. Anyone else run into this issue and find a solution?

 

Thanks!

TOPICS
Creative Cloud, Installation, New user

Views

19

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 18, 2020 0
Adobe Employee ,
Nov 18, 2020

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Layton5FCD, please use the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to begin the installation process.  If you are blocked from the experience then use a different web browser.

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