Applictation Not Responding - for all Adobe products on Mac

Dec 30, 2020

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Working on a 2017 iMac -- and am having trouble with all Adobe products. I just wiped out my mac and reinstalled the OS and Creative Cloud desktop app. Once again, trying to open Photoshop, InDesign, and Illustrator, and nothing is responding. I've tried force quitting and reopening, have restarted a million times, uninstalled and reinstalled.... I basically cannot use any of the CC products. 

 

Anyone been able to resolve this issue?  

 

 

Running Catalina version 10.15.7 

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Applictation Not Responding - for all Adobe products on Mac

Dec 30, 2020

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Working on a 2017 iMac -- and am having trouble with all Adobe products. I just wiped out my mac and reinstalled the OS and Creative Cloud desktop app. Once again, trying to open Photoshop, InDesign, and Illustrator, and nothing is responding. I've tried force quitting and reopening, have restarted a million times, uninstalled and reinstalled.... I basically cannot use any of the CC products. 

 

Anyone been able to resolve this issue?  

 

 

Running Catalina version 10.15.7 

TOPICS
Bug

Views

25

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 30, 2020 0
Adobe Employee ,
Dec 30, 2020

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Christie, I am sorry you are encountering so many problems using Adobe applications.  Do you ever receive any specific error messages?  Are you able to open the Creative Cloud desktop app successfully?  If not, then how did you reinstall Photoshop, InDesign, and Illustrator CC?

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