Apps panel doesn't show installed Creative Cloud apps

New Here ,
Aug 10, 2020

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Hi, 

Apps panel doesn't show installed Creative Cloud apps.
I´v already try to delete opm.db as in (https://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html) but it doesn´t work.

This happens after an error that told me that I have to reinstall Creative Cloud Desktop app.

I´m working in windows.

THX

 

 

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Creative Cloud, Installation

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1 Correct Answer

Adobe Employee , Aug 10, 2020
Jeff A Wright Adobe Employee , Aug 10, 2020
Alendate, were you able to locate and rename the opm.db file as discussed in solution three in https://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html?  If so, then please begin a chat session at https://helpx.adobe.com/contact.html so that direct assistance can be provided to fix the apps showing up under the Apps tab.

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Adobe Employee ,
Aug 10, 2020

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Alendate, were you able to locate and rename the opm.db file as discussed in solution three in https://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html?  If so, then please begin a chat session at https://helpx.adobe.com/contact.html so that direct assistance can be provided to fix the apps showing up under the Apps tab.

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Aledante AUTHOR
New Here ,
Aug 17, 2020

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Yes. I was able to fine a delete opm.db AND ir dint work. Iv download te unistaler AND de of off line installer. I did everything but ir still doesnt work. Excuse my english.

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Participant ,
Aug 23, 2020

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Hi there, i had the same problem, plus my "Preferences" was greyed out.  I got on a web chat with Adobe, and it was only then that I realised that I hadn't updated the Creative Cloud App.    It was asking for an update, but I had been ignoring it.  The reason for this was that I've got older versions of Photoshop and Bridge installed because the latest versions were too buggy.  When I saw "Update available" I thought it was going to update Photoshop and Bridge.

 

Anyway, after updating the Creative Cloud App everything is back to normal.   I can see my apps, the updates that are available, and the "Preferences" is not greyed out.

 

Just for information, the latest version of the Creative Cloud App is 5.2.1.441

 

Good luck and stay safe! 

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New Here ,
Jan 26, 2021

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Maybe this could be helpful to someone having the same issue. My system language (and desktop cc app) differs from the language I used on the installed apps, and somehow the setting in the preference menu of prefered language for the apps went back to default, so basically when I changed that back to the language that I used on the installed apps they automatically shown up again.

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