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Audition installed on a dead PC

New Here ,
Jun 09, 2020

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Hi there,

Not long ago I installed Adobe Audition through Creative Cloud on my new PC - which died about a month later, and I am now told the motherboard is beyond repair. I want to reinstall Audition on another PC, but I don't want a license/install to be wasted by this dead computer - is there a way to de-register it even though the PC can no longer be accessed? I hope I have explained that okay.

Any tips appreciated

Thank you

Adobe Community Professional
Correct answer by Tacafy大尉 | Adobe Community Professional

Good evening.
You can follow one of the steps in this help to deauthorize your dead PC and install it on your new PC.

https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html

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Activation, Installation

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Audition installed on a dead PC

New Here ,
Jun 09, 2020

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Hi there,

Not long ago I installed Adobe Audition through Creative Cloud on my new PC - which died about a month later, and I am now told the motherboard is beyond repair. I want to reinstall Audition on another PC, but I don't want a license/install to be wasted by this dead computer - is there a way to de-register it even though the PC can no longer be accessed? I hope I have explained that okay.

Any tips appreciated

Thank you

Adobe Community Professional
Correct answer by Tacafy大尉 | Adobe Community Professional

Good evening.
You can follow one of the steps in this help to deauthorize your dead PC and install it on your new PC.

https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html

TOPICS
Activation, Installation

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264

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Jun 09, 2020 0
Adobe Community Professional ,
Jun 09, 2020

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Install the Creative Cloud client on the new PC an logged in with you Adobe ID. The install Audition. 

To "deregister" goto your Adobe account and take a look on the "Active Sessions" section under your profile. Click on "End session" at the appropriate device.    

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Jun 09, 2020 1
Adobe Community Professional ,
Jun 09, 2020

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Good evening.
You can follow one of the steps in this help to deauthorize your dead PC and install it on your new PC.

https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html


TkfY(ACP),JAPAN

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