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AUSST does not work

New Here ,
Feb 13, 2020

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hello all,

I try to start AUSST only it doesn't work in the documentation to check the server it says to go to the link :

http://adobe.vendeehabitat.fr:8081/ACC/services/ffc/icons/producticon

i have an error 500

I configured the mime type. in txt/xml
client workstations start updating but hang at 7% and get in error could you help me
I contacted support but they don't want to help me

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Creative Cloud

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AUSST does not work

New Here ,
Feb 13, 2020

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hello all,

I try to start AUSST only it doesn't work in the documentation to check the server it says to go to the link :

http://adobe.vendeehabitat.fr:8081/ACC/services/ffc/icons/producticon

i have an error 500

I configured the mime type. in txt/xml
client workstations start updating but hang at 7% and get in error could you help me
I contacted support but they don't want to help me

Topics

Creative Cloud

Views

94

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 13, 2020 0
Adobe Employee ,
Apr 20, 2020

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Hi,

This seems to be a network related and connection issue. Can you please check and see if all the ports listed in the following help document are whitelisted:

https://helpx.adobe.com/enterprise/kb/network-endpoints.html 

 

The server and domains listed in this document must be accessible on ports 80 and 443 for the relevant applications and services to function correctly.

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Apr 20, 2020 0