Bad Image Error!!!

[Genki_Yankee]

I keep getting a bad image error after downloading and attempting to install Premiere pro. Please explain how to fix this? Attached is a screenshot.

[Atul_Saini · Accepted solution]

Hi Genki_Yankee

Please remove Creative Cloud app -using Uninstall the Creative Cloud desktop app or https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html ‌. Then, Install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html

Let us know if this helps.

[Justyn1]

I followed the instructions but it still shos the bad image error

[John T Smith]

When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-ne...