Being charged even though I cancelled on the first day of the trial

New Here ,
Jan 02, 2021 Jan 02, 2021

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Hi,
The title says it all. I cancelled my subscription on the first day of the trial cause it is useless on the iPad Pro with it limited functions(I was charged the same day I cancelled for the first time). Still I am getting charged but it isn't even the official price. I tried contacting the support the past months with no success. All of the "Contact Us" hyperlinks are leading to the page I started(Independant of browser or device)(https://helpx.adobe.com/contact.html). I tried using the hotline for about 37-39 times and getting thrown out of line after 1 to 5 hours of waittime of hearing the same waiting song over and over again. I honestly don't know what to do anymore.

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Creative Cloud

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Adobe Community Professional ,
Jan 02, 2021 Jan 02, 2021

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To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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