Hi, The title says it all. I cancelled my subscription on the first day of the trial cause it is useless on the iPad Pro with it limited functions(I was charged the same day I cancelled for the first time). Still I am getting charged but it isn't even the official price. I tried contacting the support the past months with no success. All of the "Contact Us" hyperlinks are leading to the page I started(Independant of browser or device)(https://helpx.adobe.com/contact.html). I tried using the hotline for about 37-39 times and getting thrown out of line after 1 to 5 hours of waittime of hearing the same waiting song over and over again. I honestly don't know what to do anymore.
To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan