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Billing Issues and no job in the midst of COVID019

Community Beginner ,
Mar 28, 2020

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I need to say that I am a student of my university. I have an independent student account I paid for in 2016.

 

The COVID-19 took away the only income I had while I was completing my bachelor's degree. Which is federal work-study.

 

If my university, Fairleigh Dickinson Univeristy of Madison New Jersey has been granted free access to the Adobe Creative Cloud.

So should I.

 

I want to request free Adobe Creative Cloud access because I am a student with no job. The corona-virus closed my university. I am in online classes

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Billing Issues and no job in the midst of COVID019

Community Beginner ,
Mar 28, 2020

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I need to say that I am a student of my university. I have an independent student account I paid for in 2016.

 

The COVID-19 took away the only income I had while I was completing my bachelor's degree. Which is federal work-study.

 

If my university, Fairleigh Dickinson Univeristy of Madison New Jersey has been granted free access to the Adobe Creative Cloud.

So should I.

 

I want to request free Adobe Creative Cloud access because I am a student with no job. The corona-virus closed my university. I am in online classes

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Mar 28, 2020 0
Most Valuable Participant ,
Mar 28, 2020

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Adobe is providing "free" access to its Creative Cloud apps only if you are in education as a teacher or student. For institutions that give students access to Creative Cloud apps through on-campus computer labs, Adobe is enabling those students to work remotely for 60 days through a temporary "at home" access. This has to be set up through the school.

https://theblog.adobe.com/adobe-enables-distance-learning-globally-schools-impacted-covid-19/
-also read https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html

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Mar 28, 2020 0
Adobe Community Professional ,
Mar 28, 2020

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Schools & students have not been granted FREE access to anything except Adobe Connect web conferencing software if they need it.  Free for 90 days. 

https://www.adobe.com/products/adobeconnect.html

 

Beyond that, you're only entitled to what your school has made arrangements for you to have as an extension of the school's contract agreements with Adobe.  This is not a free lunch program.

 

Nancy O'Shea, ACP
Alt-Web.com

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Mar 28, 2020 0
Community Beginner ,
Mar 28, 2020

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Thank you for your response. My issue has already been solved. 

 

I wasn't trying to be sassy or mean. This situation with the world has changed my life as well in terms of social distancing.

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Mar 28, 2020 0
Adobe Community Professional ,
Mar 28, 2020

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The pandemic of 2020 has effected everyone in various ways. 

Hang in there.  This won't last forever.

 

Nancy O'Shea, ACP
Alt-Web.com

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Mar 28, 2020 1
Community Beginner ,
Mar 28, 2020

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Thank you, I know it can't last forever. It does help to FaceTime with my family, friends, and loved ones.

And taking walks outdoors but not touching anything.

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Mar 28, 2020 0
SammyBam LATEST
Community Beginner ,
Mar 28, 2020

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Thank you for your help. 

 

Stay safe and healthy.

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Mar 28, 2020 2