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Blank screen for seconds when photoshop opens

New Here ,
Aug 06, 2020

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Hi,

I just downloaded and installed adobe photoshop on my macbook pro 16 inches. When i open it, it opens and after a few seconds there is a blank screen and whole mac goes blank. Later it opens. I have observed one more proble ie; i feel it alters my settings.  I have attached a video with the regards below.

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Creative Cloud, Installation, New user

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Blank screen for seconds when photoshop opens

New Here ,
Aug 06, 2020

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Hi,

I just downloaded and installed adobe photoshop on my macbook pro 16 inches. When i open it, it opens and after a few seconds there is a blank screen and whole mac goes blank. Later it opens. I have observed one more proble ie; i feel it alters my settings.  I have attached a video with the regards below.

TOPICS
Creative Cloud, Installation, New user

Views

75

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 06, 2020 0
Most Valuable Participant ,
Aug 06, 2020

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Aug 06, 2020 1
New Here ,
Aug 08, 2020

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Hi,

I mentioned the size, if anyone having the same model is facing the same issue. I feel my settings are getting altered when there is a blank screen. I have also attached a video regarding the same.

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Aug 08, 2020 0
Adobe Community Professional ,
Aug 08, 2020

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Please Remove the Attached Mov file and post it to some Video Sharing site, like UTube, and then post a public link to it.

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Aug 08, 2020 1