Bought wrong version of Elements

New Here ,
Jun 03, 2021 Jun 03, 2021

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I'm a older person who bought the wrong version of Phtot/Premiere Elements. I bought a Student copy and need a Adult copy. How do I fix this. Amazon does not return software. Is there a code I can buy?

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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>Is there a code I can buy?

 

As far as I know... no... the retail serial number will not work with the education version

 

Sorry, but you are going to have to buy again, and be sure you buy the correct version

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Amazon do accept returns for software up to 30 days after purchase as long as it hasn't been activated:

 

Amazon.com Help: About Our Returns Policies

 

There are a number of other customers in the Q&A section who have made the same mistake and successfully got refunds from Amazon.

 

Amazon.com: Customer Questions & Answers

 

Hope that helps 🙂

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