Bug in newest update...CAN'T SAVE DUE TO PROGRAM ERROR

Participant ,
Jan 09, 2021

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I just had to trash all my work because I could not get the newest verstion..(the one with the Flamingos) to SAVE my work.  I tried several different ways...NO LUCK...I finally ended up uninstalling it the installing the previous version..(the one with the little girl mermaid).  I then went to my digital sites and EVERYONE was having the same problem.  PLEASE FIX THIS ADOBE....I SAW ON ON SITE THAT THE FILE MAY BE TO BIG...NO...AFTER I HAD TO TRASH ALL MY WORK....I DID SEVERAL TEST WITH JUST ONE ITEM AND IT STILL WOULDN'T WORK .... SO PLEASE DON'T TELL ME MY FILE WAS TOO BIG.  

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Adobe Community Professional ,
Jan 09, 2021

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Participant ,
Jan 17, 2021

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Nothing worked.  I uninstalled the newest version and reinstalled the previous version.  

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Adobe Community Professional ,
Jan 17, 2021

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Take a look here: 

Available updates not listed for Adobe Creative Cloud apps

Not all apps displayed for download | Creative Cloud desktop app (adobe.com)

 

If this doesn't help we need more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

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