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Buying with gift card.

New Here ,
Jan 01, 2018

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So, I want to use Premiere Pro for a month, but not too long ago I got a prepaid gift card of $25. I want to use it, but apparently you can't...? How does this work, kinda annoying that they won't allow me to use this.

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Correct answer by John T Smith | Most Valuable Participant

I can't remember anyone else ever asking about using a gift card

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Buying with gift card.

New Here ,
Jan 01, 2018

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So, I want to use Premiere Pro for a month, but not too long ago I got a prepaid gift card of $25. I want to use it, but apparently you can't...? How does this work, kinda annoying that they won't allow me to use this.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

I can't remember anyone else ever asking about using a gift card

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

Topics

Creative Cloud

Views

4.3K

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Most Valuable Participant ,
Jan 01, 2018

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Are you sure you were trying to buy a monthly subscription, and not an annual subscription with monthly payments?

Annual vs Monthly https://forums.adobe.com/thread/1926342

If you were not allowed to buy a true monthly subscription, I can only say that Adobe must not allow gift cards (since I don't work for Adobe, that is only a guess)

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New Here ,
Jan 01, 2018

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Yeah, was going for monthly...apparently when you enter card info you have to enter stuff that I can't find info on. Like the card's address and all that. 😕

I just wanted to ask if anyone can confirm that gift/prepaid cards aren't allowed here.

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Most Valuable Participant ,
Jan 01, 2018

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I can't remember anyone else ever asking about using a gift card

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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New Here ,
May 17, 2020

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Yes I'm having the same issue

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